Shipping policy
Shipping Policy
All orders are carefully prepared and securely packaged to support safe delivery of high-value luxury resale items.
Processing Time
Orders are typically processed within 1-4 business days after payment verification. Each item may undergo handling, quality checks, and order review before dispatch.
High-value orders may require additional verification before shipment.
Shipping Destinations
We ship to selected countries where available. Shipping options, rates, and estimated delivery times are shown at checkout.
Estimated Shipping Time
Estimated delivery times:
United States: 8-14 business days
Canada: 7-13 business days
Germany: 10-15 business days
Most EU countries: 10-15 business days
Australia and United Kingdom: 11-18 business days
New Zealand: 14-21 business days
Other available destinations may have different estimated delivery times shown at checkout.
We may use trusted carriers such as DHL, FedEx, UPS, USPS, or other premium shipping providers depending on the destination and service selected.
Please note that delivery times are estimates only and may vary depending on destination, customs processing, carrier delays, holidays, weather, or events outside our control.
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email to monitor your shipment.
Signature on Delivery
For security reasons, high-value orders may require signature confirmation upon delivery.
Customs & Duties
International orders may be subject to customs fees, import duties, taxes, brokerage fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the item price or shipping cost unless clearly stated at checkout.
Reemawy LLC is not responsible for delays caused by customs processing or for packages refused due to unpaid duties, taxes, or import fees.
Incorrect Address
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed delivery, or loss caused by incorrect or incomplete shipping information provided at checkout.
Delays
While we strive to meet all delivery estimates, delays may occur due to customs, carriers, high demand periods, holidays, weather, or other circumstances outside our control.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us promptly so we can review the issue and work with the carrier where applicable.
For damaged packages, please keep the original packaging and provide photos of the item, packaging, shipping label, and damage.
Reemawy LLC is not responsible for packages that are lost or stolen after the carrier logs the tracking status as officially "Delivered."
Contact
If you have any shipping questions, contact us:
Email: contact@reemawy.com
Phone: (929) 543-5270
Business Address:
Reemawy LLC
244 5th Ave, Suite 1913
New York, NY 10001
United States